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Hi MrBumpy,
Once a thermopane is broken you need to take that unit unit to a dealer to have the glass replaced by a professional. It may even be a special order depending on the size of glass needed for the frame. As joecercone has suggested it's not a DIY project. Basically the whole glass unit which includes the metal frame must be removed and replaced with a new unit as each is a sealed unit which often has inert gases injected between the panes and all moisture removed to prevent fogging of the glass making it a completely sealed unit.
Contact a dealer of the windows and have them deal with the issue as it may need to be ordered.
Good luck!
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As people have said, it really is not a DIY project. Look in your yellow pages under 'glass', call someone to come out. They will measure what is needed, and then they will have to make one up, or order it. Then they will come out and install the new piece. You will get a guarantee that way. Ask on the phone what their guarantee is. If you install a piece and a year from now, that seal opens up, they will blame your installation as the cause. Let them handle it, then they are responsible for it. And it's not nearly as costly as you might think. They can give you a ballpark figure on the phone.
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a glazing refit is maybe half the cost of a new window of the same character. there is a geek in England who decided to use silicone and drill a little hole in a bad multipane panel, then use an aquarium pump to pull the air out. that's not going to fix the seal along the spacer between panes. and it's not going to last, either. and it's going to be fairly obvious a "fix." that's all the DIY you can do, and it's not sufficient. the commercial window units are backfilled with dry air, most commonly argon gas.
sig: if this is a new economy, how come they still want my old-fashioned money?
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